FAQs

How can fuel cards save me money?

Fuel cards save you money against the pump price by giving you access to wholesale cards or a reduced rate. Having greater security and control over spending also helps lower your fuel costs, and you can look forward to less time spent dealing with pay and reclaim paperwork.

What is a fuel card?

A fuel card or fleet card is a type of secure payment card most commonly used to purchase petrol, diesel and other fuels at petrol stations. Typically, these cards allow you to buy fuel at either retail or wholesale price.

How does a fuel card work?

Fuel cards allow people within a company to fill up at petrol stations within a specific network, usually with a cost-saving on the fuel purchased. When paying, the company employee will simply present their fuel card to the cashier, instead of using cash or a credit/debit card. The employee can keep the receipt as proof of purchase, but the company will be billed directly and the transaction recorded.

How do I apply for a fuel card account?

All you need to do is call our team on 01666 510612. We’ll go through the details over the phone and set up a direct debit for you. Once your account has been passed for credit, we’ll order your new cards.

When will I receive my fuel cards?

Fuel cards are issued within 10 working days from the date of order. We’ll send the PIN information in a separate letter.

Which fuel card is best?

When it comes to fuel cards, there is no one-size-fits-all solution. Each fuel card offers a different benefit for your business, so it’s worth getting in touch with one of our account managers to chat through your needs.

Where can I use my fuel card?

Every fuel card has a range of network sites where it can be used. Your account manager will be able to give you your full list of site locations. Some fuel cards can be only used at filling stations under the same brand. Others can be accepted at multiple branded fuelling stations, so you have access to a wider network of locations.

I have an account with Watson Fuels already. Can I add my fuel card to it?

You’ll need a separate Fuelcards account, but it’s quick and easy to organise. Call our team on 01666 510612 to discuss opening an account.

How do I order additional cards?

You can call on 01666 510612 or email us at cards@watsonfuels.co.uk to order more cards. Please tell us the details you would like to appear on the cards when you get in touch.

Is it worth getting a fuel card?

Fuel cards aren’t just helpful for reducing the cost of filling up your business truck, van or car(s). They can also save you significant time and money on the admin you would spend using a pay and reclaim system, by streamlining the process for you.

How much does a fuel card cost?

The cost of a fuel card can vary depending on the provider and network. Some fuel cards carry annual charges and transaction fees, others don’t. At Watson Fuelcards we’re always transparent with our pricing, so you know exactly what to expect.

How do I stop or cancel cards?

Call us on 01666 510612 or email cards@watsonfuels.co.uk Please include details of the card(s) you wish to stop or cancel when you contact us.

How do I access transaction reports?

Each weekly invoice we send comes with a transaction report that shows which vehicles have been refuelled and who has been using their card. It will be in an Excel format to make it easy for you to use the data to create your own reports. If you have a specific requirement, please let your account manager know.

Is the fuel card linked to a driver or vehicle?

The fuel card can be linked to either the car or driver, or both. You can tell us your preference when you order your card(s).

Which is best, a pump price or wholesale price card?

It depends on your preference and your business. Our account managers are the best people to help you decide which card is best for you, so get in touch on 01666 510612.